De Plano found himself faced with a new challenge: to provide his customers with the same experience that he delivered to his customers in his physical stores through the digital universe.
To digitally transform the business, We started by researching the interests of the people who approached the company: how they communicated, what they expected when contacted and how they made their purchases. The results served as a guide to design an ideal retail B2C website for this audience.
We make a ERP integration with management software. Thanks to this, people now have an extra communication channel -a personalized web chat- and an online store to quickly get the products they need. In the meantime, the De Plano team’s job was made easier: the prices and stock of the products are synchronized and constantly updated, information is obtained on sales and data on customers and potential purchasers, and queries are not only more organized, they have also been increasing.
At Wualá we know that the results are only real when the solutions are comprehensive. Therefore, we did an initial configuration of Google and Meta services. We planned and launched campaigns to generate online traffic and conversions from people with purchase intent who can simultaneously make inquiries via WhatsApp. To strengthen the campaigns, we create strategies at the local, regional and national levels according to the category and specific characteristics of the products.
What are you waiting for? Become our
next success story!
Our team is here to answer your questions and start working together to help your online business succeed.